FAQ
Can I buy tickets in person?
On the door?… To avoid disappointment, tickets can be purchased through ticketsellers.co.uk. Door ticket sales are limited by availability.
How to get there?
We’re a short cab ride or bus journey from the city center and we are easily accessible from most places in Birmingham.
Tea Works, 15 New Canal Street, Digbeth, Birmingham, B5 5QX
(Our main public entrance is located next to New Canal Street Car Park and opposite Digbeth Hall)
Do you serve food?
We have a variety of Street Food vendors here at Tea Works, however, if nothing takes your fancy we are a short walk away from Digbeth High Street, where plenty of restaurants and take-aways can be discovered.
Dress code
We are laid back when it comes to dress code. You are welcome to wear whatever makes you comfortable. Please be aware that some of our events are hosted outdoors, so you may need to dress appropriately for the weather. See event details for more information.
PLEASE NOTE: Due to some areas of uneven ground, we advise you to wear suitable footwear.
Lost property
Please contact us at (email address) and we will check lost property for you.
Disability access
Our venue is accessible by wheelchair and our staff are more than happy to assist you. If you have any type of disability, whether it be physical, hearing, visual or learning, we will do our best to assist you in having a comfortable experience at any of our events. Please get in touch in advance so we can make any arrangements. (Email address)
Toilets
We have a disabled toilet for disabled access within the venues. Please get in touch in advance or ask a manager on the night if further assistance is required.
Drugs policy
We have a zero-tolerance policy on drug use. Anyone caught in possession will be ejected, barred from the venue and reported to the police.
Parking
There are many parking spaces available in the area. Our closest car park in on New Canal Street.
Age restrictions?
Please check the age restrictions on our events before attending as ID may be required.